Low and behold the machine says it's printing my voucher which never appears. We are getting ready to leave so I once again go to the kiosk to get a parking voucher. I am a handicapped person and when entering the parking lot there were alot of parking by the elevaters for diamond card persons from which they elimanted the others. I was the only person there? I give my card and she ask for I.D. When they open she tells me I have to go back around to get on line. I was told by this person they open at 11:00 so i waited. After trying 3 kiosk to access my rewards neither worked. To keep it short the person at the customer service desk by the name of Jodi was rude and arrogant. I was a loyal customer until this last experience. We are from brooklyn and it's a two hour ride.
On tuesday My wife and I visited the casino.
